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Accessibility


Accessibility signs/icons

Signs you are likely to encounter in East Riding Leisure Centres are depicted and described below.

Accessibility signs/icons used in leisure centre

Icon

Description

Changing places icon

The Changing Places campaign provides toilets with enough room and the right equipment, including a height adjustable changing bench and a hoist.

Disabled parking

This icon indicates that we have disabled parking bays available at our facility.

disability_icon_3.gif

Other accessible/adapted toilet and changing facilities are available for use.

Accessible routes

Areas and facilities which are not on one level can be accessed by a lift.

Guide dog

Assistance dogs are welcome.

Large print

Leaflets, on request, will be provided in braille, audio or large print format.

Hearing loop

A hearing induction loop is available at reception and in our conference meeting room.

Disabled icon

 

Our facilities are suitable for customers with limited mobility and wheelchair users.

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Language and alternative formats

We want to make our services accessible to everyone. We understand English is not everyone’s first language so we try to provide a range of interpreting and translation facilities to meet your needs.

Please note: Leaflets, on request, will be provided in Braille, audio or large print format – please ask at Reception.

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Information about our services in British Sign Language (BSL)

A video below introduces Leisure Services with British Sign Language so our deaf and hearing-impaired residents can access those services easily.

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Positive about disabled people

At East Riding Leisure we pride ourselves on providing a top class leisure experience to all, both online and in person. With this in mind we have various facilities and services in place for users with disabilities, to ensure they receive the same level of enjoyment from our facilities as everybody else.

There are many facilities available throughout the whole of the building, as well as some more specific to certain activities. If you feel that you will need assistance on your visit to the leisure centre, we will only be too happy to help. Please call Reception prior to your visit to make arrangements for someone to meet you on arrival.

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Parking for blue badge holders

There are 2 disabled parking bays adjacent to the main entrance. Parking for other customers is to the left as you leave North Street into the main car parking area. 

For further information on car parking please visit the car parking page, via the left menu under Information.

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Main entrance and reception

There is level access with automatic opening doors leading into reception, seating is available.

The reception desk is low level.

Located just outside the sports hall is a changing room which fulfils the requirements of the changing places campain.

Changing Places (external website)

The toilet has space either side for a carer, an adult sized height adjustable bench, movable hoist, and screen for privacy.

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Carers

Carers are admitted free if they are helping a disabled person take part in an activity.

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Assistance dogs

Assistance dogs are welcome; please notify Reception prior to arrival where possible. A dog drinking station is available on request.

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Customers with limited mobility and wheelchair users

Goole Leisure Ccentre has all facilities on two levels with a lift providing access to the upper floor.  There are automatic opening doors in corridors on all levels.

There is a lift located outside the new Tone Zone gym.

The leisure pool, sports hall, squash courts, Tone Zone gym, spinning room and sauna are located on the ground floor.

The waterfront conference suite, meeting rooms, creche, cafeteria and bar are all located on the first floor.

There is no need to book swimming, but we do recommend if you require help in and out of the pool to ring ahead of your visit.  A pool hoist is available and assistance in and out of the pool is also available if required.

The main pool is a free form leisure pool with water flume and small pool.

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Hearing loop

A hearing induction loop is available at reception and in our Waterfront conference suite.

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Other changing/toilet facilities

There are accessible/adapted toilet facilities in the following areas – near reception, on poolside and upper floor near the cafe.

Emergency call systems are available in toilets.

We also have 2 dedicated changing facilities - one in the poolside changing area and one near the sports hall which has an accessible shower facility and also an accessible toilet near the Poolside. 

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Facilities for customers with very young children

Two family changing cubicles and baby changing facilities are available in our pool changing room.

Goole Leisure Centre also operates a crèche facility Monday to Friday, for further details please contact reception.

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